Privacy Policy

We place the utmost importance on the security and privacy of Buster.Ai users’ data.

The purpose of this Privacy Policy is to help you understand how we process, under the GDPR, the personal data you provide to us through our website.

We may update this Privacy Policy from time to time to enrich it based on Buster.Ai's needs, circumstances, or as required by French and European law. Therefore, we invite you to regularly take notice of updates, although we will always notify you of significant changes affecting the way your data is processed.

Last update: January 18, 2021

Personal data we collect

Non-personally identifying information

We collect statistics about how users interact with our website. That information is typically the type of browser or operating system you use, your language preference, the referring site, the date and duration of your visit, the pages you visited. That information is not-personally identifying.

We collect them to better understand how our visitors use and interact with our website and improve it.

We may display this information publicly and share them with third parties.

Potentially personally identifying information

If you are logged in to Buster.Ai, we may get your IP (Internet Protocol) address, which is a potentially personally-identifying information.

Personally identifying information

Some interactions with our website require that you provide information allowing identify you. If you contact us via a contact form, register to receive our communications, or use the chat flow to chat with us, we will collect personally identifying information.

Additional information for an act of purchase

If you purchase our services and products, you are asked to provide additional information, including personal and financial information required to process those transactions. In that case, we collect such information onlyas it is necessary or appropriate to fulfill the purpose of the visitor's interaction with Buster.Ai.

How we use your data

Our products and services

We use your data to personalize our products' display, understand how you use them, and how we can improve them.

Support

If you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish it to help us clarify or respond to your request or help us support other users.

Marketing and communications

We use your data to communicate with you for marketing or commercial purposes if you have agreed to share it with us for this purpose. For example, we may contact you directly if you have sent a message to us via our website or share our communications with you.

Suppose you are a registered user of Buster.Ai's products and services and have shared your email address with us. In that case, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with our actuality and products.

How and to whom we disclose your data

Disclosure of identifying information to employees and service providers

We may need to share potentially personally identifying information or personally identifying information with Buster.Ai's employees and service providers. We do so if (1) they need to have it to process it for Buster.Ai or to provide services available on our website or in our products and services, and (2) they have agreed and are contractually committed not to share them with other persons or organizations. Some of those employees and service providers may be located outside of your home country.

If you consent to share your data with us, you consent to share your data with our employees and service providers in the presented conditions.

Apart from this case outlined above, we would disclose such information only if we must answer to a subpoena, court order, or other governmental requests, or if we believe in good faith that it is reasonably necessary to do so to protect the property or rights of Buster.Ai, third parties or the public at large.

Monetization of your data

We do not rent or sell any of your data to anyone.

How we protect your data

Your Personal Information security is important to us but remember that no transmission method over the Internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We take all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying and personally identifying information.

You can find on our website links leading to external websites that are not operated by us. If you click those links, you will be redirected to those external websites.

We strongly advise you to review the Privacy Policy and Terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, Privacy Policies, or practices of any third-party websites, products, or services.

How we use Cookies

A cookie is a small file that is saved on your browser when you visit a website. It contains information that relates to you, your preferences, or your device and is primarily used to ensure that the website functions properly.

Cookies we use

We use cookies that we manage ourselves and cookies operated by our trusted service providers.

Preference cookies

These cookies are necessary for the functioning of the website and cannot be deactivated. They are used to remember your cookie preferences and dismiss the banner. No personal information is stored with those cookies.

NameDomainTypeDurationFunction
bai-user-consentbuster.aiInternalsessionSaves your cookie preferences.

Functionality cookies

These cookies allow us to provide specific features to facilitate communication and sales activities. They are managed by our service provider HubSpot to save the collected data in our customer management tools.

If you do not accept these cookies, some website features will not be unavailable (including the chat flow to contact us directly).

NameDomainTypeDurationFunction
__hsschubspot.comExternal30 minutesKeeps track of your session.
__hssrchubspot.comExternalsessionDetermines if you have restarted your browser.
__hstchubspot.comExternal13 monthsAnalyses your visit.
hubspotutkhubspot.comExternal13 monthsRemembers your information if you have filled a form to contact us.
messagesUtkhubspot.comExternal13 monthsRemembers you if you have chatted with us using the chat flow.

Analytics cookies

These cookies allow us to get aggregated statistics about visits and interactions, traffic sources, browser, and operating system types. They also help us understand how our website is being used and how we can improve it. All information collected by these cookies is anonymized.

If you do not accept these cookies, we will not be informed of your visit to our website.

NameDomainTypeDurationFunction
_ym_d_yandex.ruExternal12 monthsSaves the date of your first visit on our website.
_ym_isadyandex.ruExternal2 daysDetermines if you use an ad-blocker.
_ym_uidyandex.ruExternal12 monthsRecognizes anonymously identifies your browser.
_ym_visorcyandex.ruExternal30 minutesAllows us to replay sessions.

Your rights

During your first visit to our website (or if you use private browsing), you can choose to configure the cookies you accept or decline, thanks to the displayed banner. If you decline a cookie, this cookie is not placed in your browser.

Whether or not you accept a cookie, your consent will be saved and valid until the cookie expires. You can modify your consent at any time through the cookie preferences popup.

Reclamation and contact information

If you have any questions about our Privacy Policy or if you want to exercise your rights of access, rectification, deletion, or withdrawal of your consent, you can contact our Data Protection Officer (DPO) at dpo@buster.ai.